At DigitalArtPrint, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order for a custom digital artwork.
1. Who we are
Website: https://digitalartprint.shop
Business name: DigitalArtPrint
Email: madrun@digitalartprint.shop
Address: 69, Rue de Bannier, Orleans, 45000
2. What personal data we collect
We may collect the following information:
Your name and email address.
Your billing and payment-related details.
The photos, reference images, text, and instructions you send for your order.
Order history and customer service messages.
Technical data such as IP address, browser type, device information, and cookie-related usage data.
3. How we use your data
We use your data to:
Respond to your messages and inquiries.
Process and deliver your custom digital artwork.
Send order updates and customer support messages.
Improve website functionality and security.
Meet legal, tax, accounting, and fraud-prevention obligations.
4. Legal bases for processing
If you are in the EEA, we process your personal data on one or more of these legal bases:
Performance of a contract, when we need your information to fulfill your order.
Legitimate interests, such as operating, improving, and securing the website.
Legal obligation, where we must keep records for tax or compliance purposes.
Consent, where required, for optional cookies or marketing communications.
5. Photos and artwork files
When you submit photos or reference materials, you confirm that you have the right to use and share them with us. We use these materials only for creating and delivering your order, unless you separately allow us to display the final artwork for portfolio or promotional purposes.
6. Payments
Payments may be processed through third-party payment providers. We do not store full payment card information on our own servers unless explicitly stated. Payment processors handle your data under their own privacy policies.
7. Data sharing
We may share your data only where necessary with service providers such as website hosting providers, payment processors, email providers, analytics providers, and legal or tax advisors. We do not sell your personal data.
8. Data retention
We keep personal data only as long as reasonably necessary for order fulfillment, support, recordkeeping, legal compliance, and dispute resolution. Reference images and artwork files may be deleted after completion unless we need to retain them for support, legal reasons, or you ask us to keep them longer.
9. Your rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. If processing is based on consent, you may withdraw consent at any time.
10. Cookies
Our website may use cookies or similar technologies to ensure proper site functionality, understand traffic, and improve user experience. Where legally required, non-essential cookies will be used only after your consent.
11. Security
We use reasonable technical and organizational measures to protect your personal data, but no internet transmission or storage system can be guaranteed to be completely secure.
12. Contact
For privacy questions or requests, contact: madrun@digitalartprint.shop. If you are in the EEA, you may also have the right to lodge a complaint with your local data protection authority.
